Damovo is looking to expand the Operations team in our Global Network Operations Center. Reporting to the GNOC Leader, this is an exciting opportunity for an experienced L2 Cisco Voice Engineer based in Costa Rica to join a dynamic and growing global IT organization on an initial 12 month contract. This role will support our international customers and may be required to work a flexible schedule.
The focus of this role is to maintain installed Cisco voice systems in a global environment across multiple accounts. You will help ensure day to day reliability of user systems; monitor and respond to user tickets; collect log / traces and troubleshoot issues to resolution. You should have a broad knowledge of Cisco voice systems.
This position offers you the opportunity to gain exposure to ever advancing UC and networking technologies, working with some of the largest technology partners and multinationals across a multitude of cultures and geographies. With Damovo you will get the chance to use your skills and experience to support the digital transformation of a variety of large multinational organizations across the world.