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Through the smart use of tailor-made IT solutions, we at Damovo support our customers in getting the best out of their business and current technologies. If you are looking to build your career by providing world class customer support in a fast-paced environment, then this is an exciting opportunity.

We are seeking a skilled and customer-focused Network Engineer with a primary focus on wireless technologies. The role will support our customers globally and will be responsible for the implementation, security, operation and support of WLAN, LAN and WAN solutions.

One of the initial projects that this person will support is a wireless project, including the implementation of structured cabling, AP installation and providing support for L3 network engineers who will configure the APs. The role will involve travel within the US and Canada to undertake surveys and complete quality checks on installations. It will also require directing and guiding 3rd party cabling contractors who complete work on our behalf.

Key Responsibilities

  • Manage multiple simultaneous network refresh projects consisting of the installation, configuration, maintenance and upgrading of various network components (access points, switches, firewalls, etc.)
  • Design, test and implement new wireless deployments using a variety of industry tools such as Ekahau AI Pro, AirMagnet, Wireshark, etc.
  • Collaborate and communicate with management, internal project teams and external implementation partners regarding project progress, system design, risk management, and issue resolution
  • Assist internal and external customers with troubleshooting and resolution of technical issues, providing root cause analysis and resolving problem tickets promptly

Experience and Skills we are looking for

  • Comprehensive understanding of the OSI model and networking architecture such as routing/switching, IP, TCP/UDP, and application layers
  • Relevant industry certification such as Cisco CWNA, CCNA, CompTIA Network+, etc.
  • Thorough understanding of wireless networking technologies and protocols
  • Professional level experience with wireless analysis tools such as Ekahau AI Pro, AirMagnet, Wireshark, etc. with relevant certifications an advantage
  • Demonstrated ability to analyze and troubleshoot problems, recommend solutions, and take independent action
  • Articulate communicator, customer and project delivery focused
  • Flexibility to travel (20%+) and to work non-standard hours from time to time
  • Motivated and assertive, comfortable working with, and directing others in a demanding project environment
  • Strong wireless skills and experience are critical for this role, then general networking skills, with unified communications skills an advantage

Contact person

Caroline Reinhardt