We are looking to reinforce our business application team in Warsaw with an experienced Business Analyst (m/f/d).

Key Responsibilities

  • Serve as primary contact for Salesforce international environment in Damovo
  • Manage user profiles, roles, permission sets, assignment rules and license types
  • Identify, diagnose, and resolve technical problems, escalate and track problems appropriately
  • Create and maintain reports and dashboards across functional groups
  • Coordinate the evaluation, scope, design, and completion of new business solutions
  • Work with our institutional management team to establish processes to support administrative, development, and change management activities
  • Effectively act as the liaison between our users, vendors and the application development teams

Experience and Skills we are looking for

  • Minimum one year experience as a CRM system administrator (preferably Salesforce)
  • Salesforce (Sales Cloud, Service Cloud and Developer, ADM201 or ADM211) certification will be an asset
  • Proven ability to design and implement new processes and facilitate user adoption
  • Strong understanding of the platform will be an asset - ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Experience with data management, transformation, cleaning, and de-duplication
  • Understanding of relational databases and data integration tools
  • A demonstrated ability to understand and articulate complex requirements
  • You are communicative and can express yourself both verbally and written in Polish and English (min B2 level)

Your Benefits

  • Competitive remuneration package
  • Flexible hours
  • Career Development opportunities
  • Team spirit
  • Smart phone
  • Work-Life-Balance
  • Home-work possibility
  • Modern Office
  • Language Training

Great reasons to work for Damovo

Big enough to deliver, small enough to care.

Challenging times! We are looking for your expertise, especially as we enter these changing times for all of us.

As a part of Damovo you are at the forefront of shaping the #NEWNORMAL. We have over 50 years of experience in implementing innovative communication solutions. The whole world is talking about working from home - we make it possible with secure and proven technologies from the world's leading manufacturers Avaya, Cisco, Mitel, Microsoft and Unify.

As a Damovo employee, you can expect an open corporate culture with short decision-making processes and freedom to realise your own ideas.

With over 650 employees, we are active as an ICT system integrator in 150 countries worldwide.


Luisa Nengel

Damovo Belgium NV/SA
Luisa Nengel